NO MINIMUM ORDER | FREE DELIVERY ABOVE S$50 PURCHASE

FAQ ABOUT DELIVERY 

Can I choose my delivery day?

We deliver the next following day all week, from 9pm to 5pm or from 5pm to 8pm. For special request (choose another day for example), you can use the Order Instructions” box on checkout page. Please note that delivery stops at 5pm on saturday and sunday.

Can I request a delivery for few weeks later as a special request?

We are sorry, but we can only accept a delivery date within 5 days from your request.

Can I make a re-arrangement for delivery timing?

We may not be able to change the delivery time depending on the timing when you request for re-arrangement.

Please call us at 6858 2540.

How can I make an arrangement for re-delivery?

Please call us at 6858 2540.

Can Quartier delivers parcels on weekends and public holidays?

We only provide delivery from Monday to Saturday and most of the public holidays. Notification will be provided if we happen to have any blackout dates.  

Do you deliver to Sentosa?

Please give us a call at 6858 2540 before ordering to make sure we can arrange delivery to your place.

Are there any no-go zones?

We have some no-go zones. Please click here http://sg.ta-q-bin.com/common/pdf/NoGoZone.pdf for details.

Will you give me a call if I am not at home to receive my goods?

We will leave an absent note at the door. 

Please make an arrangement for re-delivery as described on the absent note.

Do you have express service?

Sorry, we do not have express service.

What if the receiver is absent several times?

We do re-delivery within 5 days from the first absence.

OTHER FAQs

How can I suggest new products or ideas for your shop & website?

Please write your suggestions/ideas to serangoon@quartier.sg

Do you deliver dairy products?

Yes, we do. We use refrigerated trucks to deliver your favourite products in the best conditions.

When I process to check out, a PayPal window opens. Can I pay if don’t have any Paypal account?

Yes, you can. You DO NOT need to have a PayPal account to pay via Paypal. PayPal is a 100% secure website which allows paying your order either with a Paypal account or with your credit card.

After clicking "Proceed to Payment" in your shopping cart, you will be directed to the PayPal payment page where you can pay with the usual credit and debit cards.

  

 

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